Channel Manager
  • Updating the OTAs by hand?
  • How many extranets do you open?
  • Risking overbooking?

Every rate, on every OTA, in real time. No overbooking, no spreadsheets.

The channel manager that executes your strategy: real-time sync across every OTA, channel-specific pricing, and net contribution in a single view. Not a connector — the execution surface of the CRS.

Synchronization Real-time rates, availability and restrictions on every channel
Overbooking 0 every booking decrements availability everywhere
Pricing per channel 1 rule defined once, applied to every date
Channel mix 1 view volumes, ADR and net contribution per channel
The principle

The channel manager isn't a connector. It's the execution surface.

Most descriptions of a channel manager list what it connects (the OTAs) and what it syncs (rates, availability, restrictions). That's been true for fifteen years, and it still is: a channel manager that doesn't sync reliably is unusable. But it's no longer enough.

Hotelnet's channel manager is the module through which your commercial decisions — made in the CRS, generated by revenue management, defined by the revenue manager — actually meet the market. Every price you apply, every restriction you impose, every closure, every parity decision becomes real for the OTA ecosystem only the moment the channel manager publishes it.

It isn't a connector: it's the surface on which your pricing, distribution and inventory policy is executed. The faster, more granular and more differentiated your pricing decisions become, the more the channel manager is the part that carries the weight of the entire system.

Differentiated distribution

A different price per channel, decided just once

A higher rate on Expedia, where the commission is heavier; a lower one on the direct channel; a promo closed on a specific OTA. Define the rule once, at the rate-plan/channel mapping level: the channel manager applies it to every date, every time the plan changes.

  • Markup per channel, fixed or date-specific
  • Restrictions and closures per channel, executed everywhere automatically
  • Parity by choice, not by default: "direct always -5% on Booking" becomes a strategy
Discover Revenue Management
What's included

Everything you need to distribute without errors

  • Real-time two-way synchronization
    Rates, availability and restrictions on Booking.com, Expedia, Trip.com, Agoda, HRS and regional OTAs, via certified two-way connectivity.
  • Structural zero overbooking
    Every booking decrements availability across all channels in the same transaction: no double bookings.
  • Channel-specific pricing
    The same rate plan with different prices per channel, through a markup defined once at the mapping level.
  • Channel-mix dashboard
    Volumes, ADR and performance per channel in a single view. No logging into the OTA extranets.
  • Net contribution per channel
    Revenue net of commission, cancellations and no-shows: see which channel really performs.
  • Restriction and inventory execution
    Minimum stays, close-outs, direct-channel protection: rules the channel manager applies on every channel automatically.
How we work

From channel chaos to control

Channel mapping
We connect your OTAs with certified two-way connectivity and map rate plans and rooms.
Rate rules
We define markup per channel, restrictions and parity: once, at the rate-plan/channel mapping level.
Real-time sync
Every pricing decision reaches all channels and the booking engine in lockstep, within seconds.
Dashboard and optimization
We monitor net contribution and channel mix, and fine-tune inventory allocation.
Why it matters

Speed isn't a technical detail. It's a competitive advantage.

Cadence is the system's limit

A revenue management system that recalibrates prices four times a day, paired with a channel manager that propagates in an hour, is in practice a revenue management system that recalibrates once a day: the cadence of the slowest component dictates that of the whole system. Decisions triggered in the CRS enter a real-time event queue and are propagated to every OTA at the speed the channel protocol allows — typically within seconds on the major OTAs.

Which channel really performs

Every booking that arrives carries with it the channel's commission profile, the rate, the cancellation policy and the outcome. Aggregated over a season, this is the data that makes a true view of net contribution per channel possible: revenue after commission, after refundable cancellations, after no-shows. A channel that brings high gross volume at low net contribution can only be spotted here. Any channel manager moves rates on the OTAs; ours is the place where your pricing, distribution and inventory policy is actually executed.

Any channel manager moves rates. Ours is where your strategy gets executed.

What clients say

Simpler distribution, more visibility

"Excellent experience with the GDS and the Booking Engine. Managing bookings became extremely simple, and the integration with the distribution channels increased our visibility."
Fabio T. Piccolo Hotel Allamano · Turin
"We started using Revenue recently and we're really satisfied. The interface is intuitive and has let us manage rates dynamically — revenue improved right from the start."
Elisa Cinini Hotel Brigantino · Elba Island
Frequently asked questions

What hoteliers ask us

Which OTAs do you integrate with?

Booking.com, Expedia, Trip.com, Agoda, HRS and the leading regional OTAs, with certified two-way connectivity. Bookings, modifications and cancellations are downloaded automatically into the CRS.

How do you prevent overbooking?

Structurally: every booking decrements availability across all channels in the same transaction. There's no window in which two channels can sell the same room.

Can I apply different prices per channel?

Yes. You define a markup per channel at the rate-plan/channel mapping level, fixed or date-specific: the channel manager applies it to every date automatically, every time the plan changes.

Does it integrate with my revenue management and booking engine?

Yes. The channel manager is the module that executes the revenue management decisions and publishes them in lockstep on the booking engine and across all the OTAs, with no parity misalignments.

How long does it take to propagate a price change?

Typically a few seconds on the major OTAs. The channel manager's cadence is the upper limit on how responsive the entire pricing system can be: that's why we keep it low.

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